We finally got it to work, but we ended up jumping through all kinds of hoops-changing the source (experimenting with zipped HTML, ePUB, MOBI as the upload mechanism) and the coding.īTW, as an aside, we never were able to get the MQ's to remain in the processed MOBI. We wasted a ton of time this past week, troubleshooting a book with a simple serif body font and ONE paragraph in (sigh) Rage Italic. The most vexing is the alteration of the CSS. Or, both-the CSS is altered AND the font has been removed from the file.<-THIS seems to be the most-frequent scenario, now. The font is still in the file, but not displaying (which obviously, seems to be what's happening here) or,.
The font is being stripped, out of the file, or,.We usually dissect any MOBI files that we're having issues with on the font front, to see if So I think this means as long as I check the Preview version on my standalone devices rather than the Kindle Previewer I can be pretty confident its an accurate representation of what will appear 'live' on the Amazon Kindle store? PolĪs I mentioned to Pol, at the KDP, the KDP online previewer and the preview files have been downright weird for the last two weeks.
So it seems its just an issue with the Kindle Previewer applications on my desktop.
I will try contacting Amazon customer service and see if they will update the book for my account.Īlso i have discovered that the Preview version of the ebook does display the fonts correctly if I sideload the mobi file onto my Kindle Fire or Kindle e-Ink. Many many thanks in advance to anyone who can help at all with this issue! So, has anyone else had this issue where the preview version on a Kindle book strips out the fonts but the 'live' version doesn't? If so how do you check your books? Especially if its an update to a book as there seems to be no easy way to view an update of a book if you've already purchased it - you just keep getting the original version? I can only see the original version on my device, see this article for details on how its only in special circumstances that people who have already purchased a book can get updates of that book: This works fine EXCEPT when I make updates to a book because I cannot see the updated version of a book on my Kindle device. So I thought there must be a bug in the way the 'Preview' version is generated and decided that going forward I would just check the 'final/live' version instead. I spent hours and hours finding fonts that were 'Amazon/Kindle friendly' so was pretty much tearing my hair out! But then I discovered that the version that had 'gone live' and was available for purchase DID have the fonts embedded. However in this Preview version the Publisher Font (Times) is not available in either of the Kindle Previewers - so it reverts to Georgia.
I've heard the online viewer is not very accurate so I always download the Kindle book and preview in both Kindle Previewer and Kindle Previewer v3. I am having the following issue with a couple of epubs I've uploaded to Kindle Direct Publishing which I'm really hoping someone can help me with?!? The bottom line is that the publisher fonts appear stripped out of the preview version but not stripped out of the version that is available for purchase?īasically once I've uploaded these epubs to Kindle Direct Publishing they are converted to Kindle format and I am given the option to either preview them with the online viewer or download them and preview them using Kindle Previewer or Kindle Previewer v3.